For landlords and property managers
A death or a crime in a rental unit puts you between the family, the other tenants and your insurer. These are the things to sort out first.
Answered 24 hours a day, 7 days a week
In order
Confirm the release
Ask the officers, or call the Lincoln Police non-emergency number, (402) 441-6000, whether the unit has been released.
Talk to the family
Tell them who will arrange the cleanup and when they can collect belongings. Agree on what is set aside.
Protect other units
Fluids and odor can reach a unit below or next door. Ask the company to check shared walls, floors and ducts.
Call your insurer
Ask what your policy covers and what it needs before work starts.
Book the cleanup
Call (402) 555-0102. Ask for a written scope and price, and keep the invoice.
Questions landlords ask
Can I re-rent the unit right after?
Once the company has finished and any replaced materials are back in place. Ask it what it checked before handing the unit back.
Who is responsible for the tenant's belongings?
That depends on the lease and on the estate. Do not throw anything away until that is settled.
When you are ready, make one call
Say what happened, where, and whether the police or the coroner's office are still involved. The company will ask a few questions and explain what it would do. You decide whether to go ahead.
Answered 24 hours a day, 7 days a week
You will speak with an independent cleanup company. See the referral disclosure.